The sheer pace of retail leaves little time to plan ahead.
Disruptive technology presents opportunities – but brings challenges which stretch beyond data management and into corporate strategy. A carefully-crafted public image has to work hand-in-hand with the perfect customer experience. And managing brand, data and suppliers – all with limited time to react – presents constant challenges. Meanwhile, customers are more prepared than ever to be visible when raising complaints.
Despite its challenges retail remains an exciting, innovative sector in which to do business.
At Foot Anstey, we play an active role in the retail marketplace, flexibly supporting a range of high-profile clients with retail and consumer legal advice.