Ep.2 Retail Matters: Harassment in Retail – responding to the intolerance epidemic

This podcast episode explores how the Retail Industry can respond to the rising tide of customer abuse of retail workers.

Date Monday, 6 March 2023

The Retail & Consumer team at Foot Anstey bring you the second episode of the firm's new podcast series, focusing on things that we think matter in the Retail & Consumer sector.

Episode 2 explores how the Retail Industry can respond to the rising tide of customer abuse of retail workers.

What's in this week's podcast?

Our experts discuss the importance of a whole industry response and how that can be coordinated by industry bodies. We also consider how that can be supported by local collaborations and individual retailer responses.

Podcast speakers

Guest Speaker


Director of Wellbeing Services | Retail Trust

Useful resources

Access all the previous episodes of our podcast via our dedicated Retail Matters podcast page.

Harassment in Retail – responding to the intolerance epidemic