Watch now | Charity Legal Series: Voices in Charity

As harassment in retail continues to escalate, charity shops - often staffed by dedicated volunteers and minimal resources - face unique and pressing challenges in ensuring a safe, supportive work environment.

Catch the latest in the Charity Legal series with our new on-demand webinar, Voices in Charity. In this episode, Lucy Gill is joined by industry experts Patrick Howarth, Partner in the Retail & Consumer team at Foot Anstey, Rosemarie Paul from Cancer Research UK, and Isobel Chillman from Retail Trust. Together, they unpack the nuanced challenges faced by charity retailers today, offering strategies to address harassment and improve overall staff well-being.

Our experts cover:

  • Why harassment in charity retail is under the spotlight.
  • The unique challenges facing charity retail.
  • Staffing and volunteer issues, empowering managers and self-managing wellness.
  • The future of charity retail.

Watch now

Your speakers

Rosemarie Paul

Guest Speaker


Legal Compliance Counsel | Cancer Research UK

Isobel Chillman

Guest Speaker


Happiness Ambassador | Retail Trust