Emma Hayward

Head of Client Programmes

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Career & Experience

Emma is the Head of Client Programmes and leads the Business Development team, with over 20 years of experience in the legal sector. Emma works closely with partners to help them develop effective client strategies and tailored solutions, helping translate client needs into practical, commercially focused outcomes.

An accomplished client relationship specialist, she has a proven track record of strengthening key client relationships and supporting legal teams in delivering exceptional service. With deep expertise in relationship management, business development, proposals and communication.

Outside of work, Emma enjoys running when she has time away from being the children’s taxi driver.

Career & Experience

Emma is the Head of Client Programmes and leads the Business Development team, with over 20 years of experience in the legal sector. Emma works closely with partners to help them develop effective client strategies and tailored solutions, helping translate client needs into practical, commercially focused outcomes.

An accomplished client relationship specialist, she has a proven track record of strengthening key client relationships and supporting legal teams in delivering exceptional service. With deep expertise in relationship management, business development, proposals and communication.

Outside of work, Emma enjoys running when she has time away from being the children’s taxi driver.

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