Podcasts

Ep. 6: The Digital Markets, Competition and Consumer Act 2024: A consumer lens

This podcast episode focuses on the recent shake-up in consumer protection regulations, brought in by the DMCCA.

The Retail & Consumer team at Foot Anstey bring you the sixth episode of the firm's new podcast series, focusing on things that we think matter in the Retail & Consumer sector.

In this episode, Nathan Peacey, Partner, Tom Kershaw, Partner and Hannah Duke, Senior Associate discuss the three key changes enacted by the DMCCA and their impact on retailers. The episode explores the Competition and Markets Authority's (CMA) new enforcement powers, the prohibition of price dripping, and the stricter rules around fake reviews.

What's in this month's podcast?

CMA enforcement powers: How the CMA’s new ability to directly issue major civil penalties changes the enforcement landscape for retailers and increases the need for robust compliance.
Price-dripping ban: The DMCCA’s prohibition on price-dripping and what retailers must consider - from transparent delivery charges to the significant system updates needed to comply.
Fake reviews ban: Why fake reviews are now a banned practice, what “reasonable and proportionate steps” retailers must take to prevent them, and how CMA investigations are sharpening expectations around review policies and moderation.