Coronavirus webinar – A practical guide to customer relations
This webinar looked at some of the questions businesses are facing as they try to maintain customer confidence and avoid PR risk whilst also managing commitments to ensure cash remains in the business.
Following on from requests raised after our previous webinar on supply chain disruption and B2B risk, on Tuesday 7 April we are turned our attention to how businesses can maintain customer confidence and avoid PR risk whilst also managing commitments to ensure cash remains in the business.
These commitments could include service contracts, membership benefits, venue hire, sponsorship contracts and season tickets.
The webinar provides practical advice and guidance to the challenges being faced and how to approach a variety of situations based on real life examples.
Speakers
