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Head of Digital Adoption

Information Technology

Bristol

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Job Title: Head of Digital Adoption

Ready to lead the way in how our people embrace technology and learn new digital skills at Foot Anstey?

We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

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The role in 60 seconds

  • Role: Head of Digital Adoption
  • Team: IT
  • Location: Hybrid working from Bristol or Exeter
  • Working Pattern: Full time
  • Why this role matters: This role is all about empowering our people to make the most of the technology at their fingertips – helping them work smarter, not harder. You’ll champion new tools and innovations, guiding colleagues through change and ensuring they feel confident and supported every step of the way. You and your team will be the go-to experts for driving digital confidence across the business.

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What you’ll do

This is a pivotal leadership role within our IT team, driving learning initiatives that ensure our people engage with, adopt, and become proficient in the technologies that support their work. You will design frameworks, set measurable goals, and champion a culture of continuous improvement and innovation – supporting the firm’s ambitions for growth and our colleagues use of AI and emerging technologies.

In this role, you’ll:

  • Develop and deliver a digital adoption strategy aligned with firm objectives, and champion innovative ways of working.
  • Create and maintain a technology skills framework, assessing proficiency and identifying gaps.
  • Define KPIs and report on adoption rates, using data to drive actionable insights.
  • Design and deliver training programmes in partnership with Talent Development, promoting best practice and engagement.
  • Lead a team of three, providing coaching and mentoring to support growth.
  • Collaborate with stakeholders across Technology, Legal Operations, and Practice Groups to ensure solutions meet user needs.
  • Drive the use of innovative solutions and AI, identifying opportunities to improve productivity, quality, and accessibility of legal knowledge.

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What we’re looking for

At Foot Anstey, innovation is at the heart of our strategy. We are looking for a Head of Digital Adoption to lead the way in maximising the firm’s investment in technology and and embedding digital confidence in our people across the business.

We’re seeking someone who thrives in a fast-paced, client-focused environment and brings:

  • Proven experience in digital adoption and training within professional services (law firm experience desirable).
  • Strong understanding of user engagement strategies and digital transformation principles.
  • Excellent analytical skills with the ability to interpret data and influence decisions.
  • Exceptional communication and stakeholder management skills.
  • Experience managing and developing a team.
  • Exposure to introducing innovative and AI-enabled technologies, including running pilots and assessing outcomes

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Join a seriously ambitious firm

At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:

  • An ambitious growth strategy that opens up opportunities for our people to make their mark.
  • A client base that spans household names, thriving startups, and ambitious enterprises.
  • A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
  • A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
  • Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

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Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

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Ready to apply?

  • Hit the “Apply Now” button.
    • Send us your CV and a quick note on why this role is perfect for you.
    • Our team will review your application and be in touch, whatever the outcome.
  • Invited for interview?
    • With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
    • We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have.
    • If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.

Let’s make your next career move the start of something extraordinary.

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Demographic Questions

We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.

For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you’re not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.

Community Background: In Northern Ireland, individuals are often perceived as belonging to either the Protestant or Roman Catholic communities, regardless of religious practice. If this section is left blank, we may use the residuary method to determine community background based on the personal information in your application.

To find out more about Diversity and Inclusion at our firm – click here  

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