Senior operations manager
T: +44 (0)1823 625611
Emma is our Senior Operations Manager for Conveyancing Services, which consists of our Residential Conveyancing practice, our Plot Sales team and our volume New Homes team.
She has extensive experience of working within a heavily regulated volume environment with a proven track record of systems innovation and operational management and improvement.
Emma has over 9 years' experience in the legal industry. The last 4 and a half years she was involved in managing a volume team of 85+ people spanning work types such as conveyancing, mortgage enforcements, landlord and tenant, receivership and security taking. She has been responsible for day to day leadership, including systems improvement, recruitment, training, HR, risk management, quality control and financial analysis.
Emma also has additional experience in the technology sector, having worked for software companies dealing predominantly with the roll out of new technologies and business improvement tools to enhance efficiencies within the legal environment.